Terms & Conditions

Welcome to our fast boat ticket booking website, Balifast. Please read the following terms and conditions carefully before making a purchase on our website. By using our website, you agree to be bound by these terms and conditions.

Booking and Payment

  • All bookings and payments made on our website are final and non-refundable, unless otherwise stated.
  • We accept payment through various payment methods including credit cards, debit cards, bank transfers and payment upon arrival.
  • You must provide accurate and complete payment information to complete your booking. If your payment is declined or fails, your booking will be canceled.

Cancellation and Changes

  • We reserve the right to cancel or reschedule any trip due to weather conditions, mechanical problems, or other unforeseen circumstances.
  • If we cancel a trip, we will provide a full refund of the ticket price.
  • If you wish to cancel or change your booking, you must contact us at least 24 hours prior to your scheduled departure time. Any cancellations or changes made after this time will not be eligible for a refund or rescheduling.

Boarding and Departure

  • You must arrive at the designated departure point at least 30 minutes before your scheduled departure time. Failure to do so may result in the forfeiture of your ticket and any payments made.
  • You must present a valid government-issued photo ID and your booking confirmation email to board the boat.
  • We reserve the right to refuse boarding to any passengers who are intoxicated, disruptive, or pose a safety risk to other passengers or the crew.

Liability and Insurance

  • We are not responsible for any loss, damage, injury, or death that occurs during your trip, unless it is caused by our negligence.
  • We strongly recommend that you purchase travel insurance to cover any unexpected events that may occur during your trip.
  • You are responsible for the safety and security of your personal belongings during your trip.

Intellectual Property

  • All content on our website, including text, graphics, logos, and images, is the property of our company or our fast boat partenerd company and is protected by copyright Indonesian laws.
  • You may not copy, modify, distribute, or use any content from our website without our prior written consent.

Governing Law

  • These terms and conditions are governed by the laws of the country where our company is based.
  • Any disputes arising from these terms and conditions will be resolved through arbitration in accordance with the rules of the Indonesian governing law.

Thank you for using our fast boat ticket booking website. If you have any questions or concerns, please contact us at info@balifast.com.

Last update : April 29, 2023

Website still on development. Any orders will consider as a testing and won't be process.